Upon upgrading, users will be prompted to convert the company file so it will work with the new QuickBooks. After QuickBooks Desktop 2020 or QuickBooks for Mac 2020 is installed, there will be an activation prompt.
The larger the company file, the longer it takes. In most cases, users can upgrade QuickBooks Desktop and their company file in less than an hour, according to Intuit. This session lasts up to 60 minutes and includes help with installation and activation. (Learn how to download and install here and here.) Upon buying QuickBooks Desktop 2020, users get a free, one-time support session in the first 60 days. If you choose to order QuickBooks 2020, you will receive an email with a download link and instructions. If you receive any security updates before this date, Intuit’s instruction is to install them. This also means that starting June 1, there will no longer be critical security updates. Access to QuickBooks Desktop Payroll Services, Live Support, Online Backup, Online Banking, and other services through QuickBooks Desktop 2017 software will be discontinued after May 31.
